Product Manager - Distribution Center Systems & 3PL

 

BE PART OF SOMETHING REAL

 

The Product Manager – Distribution Center Systems & 3PL will be an integral member of AEO’s International Technology team building the product vision and roadmap to enable the transformation of AEO, Inc into a truly global omni-channel retailer.  You will work with a key set of stakeholders to enhance our technology infrastructure and systems to deliver an outstanding experience to our internal distribution center network and our partner 3PL’s.  You will be part of a team with a digital first mindset tasked with building systems, operations and processes to deliver exceptional customer experiences that will accelerate our global brand value and recognition.
Our ideal candidate is ready for rapid development from our startup space to our end goal, has a global mindset but can think and act locally and has a bias for action and continuous improvement.  Our leadership style is founded in collaboration and driving consensus with an aim to be best in class. This role will partner with cross-functional teams including business and financial teams, internal technology teams and third party vendors to drive the development of new capabilities and processes that further American Eagle Outfitter’s position as a leader in fashion and retail.  
RESPONSIBILITIES:

• Own product vision and roadmap; develop relationships with global stakeholders to align goals and priorities
• Champion the needs of customers by thoroughly understanding the unique needs of the various locations & 3PL functionality.
• Tackle technical software challenges which solve concrete real world problems; identify and lead solutions that recognize significant business and customer value
• Make data driven decisions; analyze market research, user feedback, data, and competitive landscape to identify new product opportunities and enhancements
• Prioritize features based on customer and business impacts and understand the art of sequencing their delivery with an agile framework
• Contribute with leadership teams to develop and track OKRs and other system metrics
• Partner with multiple engineering teams on development, testing & implementation plans as well as internal communications & deployment plans
• Synthesize business requirements, identify areas of uncertainty, recommend solutions and gather buy-in from relevant stakeholders
• Manage day to day product development activities within the Agile framework.
• Meet the needs of global partners and stakeholders with availability for varying hours across time zones and international travel 
• Travel 30-50% (International & Domestic)

QUALIFICATIONS:

• Bachelor's Degree in Supply Chain, Engineering, Computer Science or a related field or an equivalent combinations of education and experience
• Must have some experience with a Warehouse Management Solution (WMS) - Manhattan, Blue Yonder, etc. 
• 2+ years in Product Management & Agile Methodology
• 2+ years of experience managing complex technology products; domain expertise in retail would be ideal
• Great verbal/written communication and persuasion skills; proven ability to work effectively in a multicultural environment
• Experience working in matrixed organizational structures with a high level of organizational agility, strategic acumen and interpersonal savvy
• Demonstrated collaborative skills and ability to drive team results
• Great Sense of Humor
• Experience with 3PL’s a plus

Job Location: Hybrid/Remote with travel to distribution centers and 3PL facilities

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AEO is an Equal Opportunity Employer and is committed to complying with all federal, state and local equal employment opportunity ("EEO") laws. AEO prohibits discrimination against associates and applicants for employment because of the individual's race or color, religion or creed, alienage or citizenship status, sex (including pregnancy), national origin, age, sexual orientation, disability, gender identity or expression, marital or partnership status, domestic violence or stalking victim status, genetic information or predisposing genetic characteristics, military or veteran status, or any other characteristic protected by law. This applies to all AEO activities, including, but not limited to, recruitment, hiring, compensation, assignment, training, promotion, performance evaluation, discipline and discharge. AEO also provides reasonable accommodation of religion and disability in accordance with applicable law.