Senior Manager, Human Resources - Technology

POSITION TITLE:                Senior Manager, Human Resources – Technology

REPORTS TO:                     Director, Human Resources

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POSITION SUMMARY:

Serve as a primary HR leader for AEO Technology leadership teams. Responsible for developing and activating Talent and Cultural strategies to drive organizational effectiveness, talent development, and associate engagement.  Responsible for leading change and supporting business plans through best practice application, change management, and communication planning. 

RESPONSIBILITIES:

HR Business Partnership:

• Provide proactive consultation and input to Technology leaders on issues where human resources expertise can improve business results
• Conduct needs assessments to determine measures required to enhance productivity and overall Company performance
• Align HR initiatives to enable business strategies and objectives
• Consult with leaders on performance and development, organizational and leadership opportunities

 Organizational Effectiveness:

• Assess needs within Technology and provide guidance to leaders on organization structure and development
• Lead proactive succession planning and talent management programs to support employee and organization development
• Lead annual performance management process in partnership with Compensation & Benefits department
• Lead change initiatives to support business plans through proactive organization design, change management, and communications planning
• Identify root causes of organizational challenges and implement action to improve organizational performance

Workforce Planning/Recruiting:

• Consult with leaders and talent acquisition team on hiring needs, onboarding plans, and job redesign decisions
• Oversee internal mobility strategy for Technology and support talent management initiatives to foster talent development within the team
• Lead strategic workforce planning initiatives, including budgeting, metric-driven talent decisions, and build vs. buy strategy
• Partner with talent acquisition throughout the interview process on external hiring for Technology leadership roles
• Lead new leader onboarding and assimilation plans

Employee Relations/Communication:

• Develop employee communication strategies, while working closely with leadership, to foster employee morale and engagement
• Act as a resource to business partners, to ensure fair and consistent application of HR policies and practices
• Partner with legal and corporate compliance to ensure employees act and operate in accordance with Company policies, guidelines, local laws, and regulations
• Ensure planning, monitoring, and appraisal of Associate work performance, by training managers to coach and discipline Associates
• Facilitate communication and resolution of conflict as needed
• Develop and activate innovative engagement programs to enhance employee morale and productivity

PERSONAL ATTRIBUTES:

Ability to scale in a fast-paced environment where leading through collaboration with others is critical; Strong business acumen and relentless focus on the customer; Individuals who are strategic, innovative, logical, objective, relationship builder and a team player; Individuals who welcome and can match pace in an entrepreneurial, highly fluid, ever-changing environment; Superb communication skills with the ability to influence at various levels within the organization; Coaching skills to help enable our leaders to continuously improve their leadership capabilities; Articulate with a high level of business acumen; Comfort engaging with senior-level executives in a polished and professional manner; Combines tenacity with tact, knowing when to apply more pressure and when to give in; Self-assured, not easily thrown, able to think on their feet; Outgoing and gregarious enjoys interacting with a variety of people; Curious and a demonstrated track record of being a life-long learner. 

QUALIFICATIONS:

• Bachelor’s Degree in Business Administration, Human Resources or related field
• 7+ years of progressive Human Resources' Generalist experience, employee relations & employment law experience required
• 4+ years of partnering directly with VP-level executives in a highly complex and global company
• 3+ years of experience supporting multiple office locations, including satellite offices.
• Prior managerial/supervisory experience
• High degree of proficiency MS Office Suite, Outlook & Internet applications
• Strong analytical, prioritizing, interpersonal, problem-solving, and presentation skills
• Strong verbal and written communication skills
• Demonstrated collaborative skills and ability to work well within a team
• Ability to work with and influence senior management
• Ability to work in a fast-paced and deadline-oriented environment
• Self-motivated with critical attention to detail, deadlines, and reporting

AEO is an Equal Opportunity Employer and is committed to complying with all federal, state, and local equal employment opportunity (“EEO”) laws. AEO prohibits discrimination against associates and applicants for employment because of the individual’s race or color, religion or creed, alienage or citizenship status, sex (including pregnancy), national origin, age, sexual orientation, disability, gender identity or expression, marital or partnership status, domestic violence or stalking victim status, genetic information or predisposing genetic characteristics, military or veteran status, or any other characteristic protected by law. This applies to all AEO activities, including, but not limited to, recruitment, hiring, compensation, assignment, training, promotion, performance evaluation, discipline, and discharge. AEO also provides reasonable accommodation of religion and disability in accordance with applicable law.