American Eagle Outfitters - District Manager Canada

POSITION TITLE:                            DISTRICT MANAGER

REPORTS TO:                                   Senior Regional Director

SUPERVISES:                                   Store Management Teams

 

POSITION SUMMARY:

The role of the District Manager is to drive the company’s key performance indicators by delivering an exceptional customer store experience through the Store Managers that they supervise.

 

RESPONSIBILITIES:

Leadership

·          Motivate team through a compelling vision and direction to encompass American Eagle Outfitter’s Core values

·          Form partnerships with upward management and key business partners

·          Act as a leader amongst peers in the field and with Home Office

·          Lead consistent store visit evaluations and provide proactive feedback

·          Communicate clear expectations and hold the store teams accountable to achieving all brand, performance and behaviour standards

·          Conduct productive conference calls & team meetings

·          Proactively seek personal learning and development opportunities

 

People Development                                                                                                                                                                  

·          Recruit, hire, develop and retain top management talent for the region, to include filling all open positions in a timely manner

·          Develop an effective succession plan that lead to internal promotions

·          Train store management and create development plans

·          Recommend and approve all salaries and wage changes in conjunction with conducting and approving performance appraisals for management

·          Recognize performance issues in a timely manner and partner with Market Leader and Human Resources to develop action plans for resolution

 

Visual Merchandising

·          Ensure that all visual directives are executed seamlessly and within scheduled time frame and allotted payroll budget

·          Maintain extensive knowledge of product assortment and key items

·          Communicate current trends and competitor strategies in the market

·          Ensure stores are properly assorted in partnership with Market Leader and Allocation

·          Analyze, identify and capitalize upon opportunities for increasing revenue and profitability

 

Drive for Results

·          Drive AE brand loyalty through demonstrating sales leadership, coaching and connecting with the customer experience

·          Establish and lead the execution of district business strategies to drive store Key Performance Indicator (KPI) results that maximize performance and achievement of sales plan and goals

·          Control all aspects of the annual budget process, to include sales,  controllable expenses, payroll and annual shrink results 

·          Communicate business needs for the district and company that play an active role in driving results

·          Plan and execute effective, productive store visits reviewing KPI performance, Personnel, Visual Merchandising, Operations and key-business initiatives

·          Hold Store Managers accountable for execution of all operational responsibilities and instill a high standard for compliance

 

QUALIFICATIONS:

 

·          Bachelor’s Degree in Business Administration, Supply Chain/Logistics, Finance, or related field required

·          4 years of increasing experience in retail management; including minimum 2 years’ experience as a Store Manager

·          Overnight and daily travel is required

·          High degree of proficiency MS Office Suite, Outlook & Internet applications

·          Strong analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), & planning skills

·          Strong verbal and written communication skills

·          Demonstrated collaborative skills and ability to work well within a team

·          Ability to work with and influence peers and senior management

·          Ability to work in a fast-paced and deadline-oriented environment

·          Self-motivated with critical attention  to detail, deadlines and reporting

                                                                                                                                                                                                                       

AEO is an Equal Opportunity Employer and is committed to complying with all federal and provincial equal employment opportunity and human rights laws. AEO prohibits discrimination against associates and applicants for employment because of the individual’s race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, a conviction for which a pardon has been granted or any other ground protected by applicable human rights legislation. This applies to all AEO activities, including, but not limited to, recruitment, hiring, compensation, assignment, training, promotion, performance evaluation, discipline and discharge. AEO also provides reasonable accommodation of religion and disability in accordance with applicable law.